Refund Policy

We have prepared this Refund Policy to explain when you can request a refund with respect to products and services acquired from or through us from our partners and/or affiliates (collectively “Services”).
General Terms: General terms apply to all refund eligible services. In addition, there may be special term(s) that apply to a specific product and/or service and those are outlined below.
In no event is the same service eligible for more than one refund. Service(s) must be cancelled before we can issue a refund. No refund will be made if your service(s) are suspended or terminated for cause.
If purchased service(s) include free domain name registration as part of a promotion or sale of the service(s), and you cancel the purchased service(s), the standard price for the domain name will be deducted from the refund amount. If the refund amount is less than the standard price for the domain, you must either elect to pay the difference or forfeit the domain. In which case, ownership of the domain will revert back to
All refunds are processed in Indian Rupees (Rs.): you, the customer, bear sole responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund. Unless you request otherwise, refunds will be credited to your account balance. Purchases made using account funds can only be refunded as account credit. Purchases made by credit card or PayPal or any other mode may be refundable to the source of payment. is not responsible for any additional charges imposed by your Credit card Company or PayPal or other gateway in the case of refund. Any processing fee(s) will be deducted from a refund, additional refund requirements may apply based on specific terms and conditions notified to you when purchasing any service(s).
Special Terms: Domain Name Registration
Unless this Refund Policy specifically provides for a refund, all fees for domain name registrations and related domain name Service(s) are non-refundable, in whole or part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term. New domain name registrations may be refundable, at the sole discretion of if you, the registrant, cancel the domain name registration for a valid reason and the cancellation is processed within 3 days (72 hours) after registration. Please note that, in some cases, cancellation and refund are not available for new domain registrations due to restrictions imposed by the applicable registry or registry operating company.
No refunds are available for fees paid for Aftermarket Domain names unless your Aftermarket domain name registration is rejected or cancelled by, the registry or the third party seller.
No refunds are available for fees paid for Premium Domain(s).
No refunds are available for fees paid for any of the Premium services
Additional fees paid for Pre-Orders, Sunrise or Land rush periods or participation in an early access program; or Fees paid for related service(s) such as a Premium DNS service for the domain in question.
In the case of an unsuccessful attempt to transfer a domain name to, we will automatically refund any fees paid as an account credit.

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